Service Socket
ServiceSocket

AI agents built for service businesses

Never miss a lead again

Answer every call and chat, qualify the job, and book it automatically, around the clock.

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Plans start at $99/mo · Cancel anytime

  • 24/7 answering
  • Voice + chat
  • Auto booking
  • Lead follow-up

Coordinated agents

Every lead handled. End to end.

Voice and chat hand work to scheduling and follow-up with one shared business context. No repeated questions. No dropped balls.

See it live

Live job flow

After-hours HVAC call

Missed-call risk to booked dispatch

HVAC

  1. Answered

    0:00 · Live

  2. Qualified

    No-cool · Oak Ridge

  3. Booked

    4:30 tonight

  4. Follow-up

    SMS confirmation sent

Call transcript

Live
AC's out and it's 92 degrees. Can someone come today?
Sorry about that. Is this for 4821 Oak Ridge? Any power to the unit?
Yeah, Oak Ridge. Fan runs but no cold air.
Got it. HVAC no-cool. I have 4:30 or 6:15 tonight. Which works?

Outcome

Job #1842 · Tonight 4:30 · Tech notified

Voice response race

Live

~500ms

typical first response

Streaming voice answers before callers finish their sentence. First-gen stacks STT, LLM, and TTS. Missed calls never reply.

Comparison: Service Socket typically responds in about 500 milliseconds. First-generation AI voice takes about 2 seconds. A missed call produces no response.

24/7

Always on

Shared

Business context

KB

Your knowledge

Your AI team

Built around the service lifecycle

Coordinated agents for capture, booking, follow-up, and ops. Designed together for field-service businesses, not bolted on as generic chatbots.

Never miss a lead

Voice and chat agents answer every inquiry after hours, on weekends, and during peak season. Shared context means customers never repeat themselves.

  • 24/7 voice
  • Website chat
  • Shared context

Book jobs automatically

Qualify the lead, check the service area, pull calendar availability, and lock the appointment while your crew stays on the job.

Follow-up that never sleeps

A background agent monitors quiet leads, sends SMS follow-ups, enriches contacts, and re-engages conversations before they go cold.

  • Back-office assistant

    Ask about leads, calls, quotes, and schedules by text or voice.

  • Quotes & invoices

    Create quotes, convert to invoices, and get paid online.

  • Inventory watchdog

    Audited ledger + low-stock alerts before a job stalls.

  • Your knowledge base

    Services, pricing, FAQs. Grounded answers every time.

  • Calls + chat

    One AI team across every customer channel.

  • Dispatch matching

    Ranks techs by skill, certs, proximity, and availability.

Connected systems

One shared context. Your stack.

Calendars, communications, webhooks, and business systems feed the same AI team so every booking stays in sync.

Service Socket

Google Calendar

Tradecraft

Google Business

Slack

WhatsApp

Zapier & Webhooks

Activation

Up and running in minutes

Connect the business, configure the AI team, go live. No multi-week implementation project.

  1. Step 01

    Connect your business

    Link your phone number, calendar, and CRM. Takes less than 5 minutes.

  2. Step 02

    Configure your AI team

    Add services, pricing, hours, and service area so every agent reflects how you actually run.

  3. Step 03

    Go live

    Service Socket starts answering calls, capturing leads, following up, and booking jobs.

Voice, chat, booking, and follow-up

Every capability your service business needs, in one AI team.

Explore features
  • Voice AI
  • Chat agent
  • Booking
  • Follow-up

Stop missing jobs tonight

Launch AI agents built for service businesses. Your next caller gets answered and booked.

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